Manager Training
Leadership & Crisis Response
Leadership & Crisis Response
In a crisis, leadership matters most. Equip your team to handle allegations, prevent lawsuits, restore trust, and protect your organization’s future when everything is on the line.
-
Restoring Shalom With Apologies That Actually Mean Something
CourseAre apologies just liability-laden admissions of guilt, or do they promote healing and diffuse conflict? Learn why they matter—and how to offer one that acknowledges harm, fosters restoration, and avoids common pitfalls.
-
Enroll in Manager Level Training : Quelling Misconduct
BundleManagers and leaders are often held to a higher standard, not only in their own behavior, but in how they respond to complaints. By responding well or poorly, managers directly affect liability.
-
Lawsuits and Rumors of Lawsuits
CourseLawsuits and allegations can jeopardize your ministry’s future by ending relationships, damaging your culture, and undermining your reputation. "Lawsuits & Rumors of Lawsuits" outlines helpful steps you can take to help prevent litigation.
-
Managing the Crises: Misconduct Allegations
CourseA serious allegation of misconduct—such as child abuse, sexual harassment, or financial misconduct—usually triggers a crisis for a ministry or business. When you get that allegation, what do you do next?
-
"Stupid Things" Season 6: Nazis, Narcissists, and the Stanford Prison Experiments
CourseAbsurd decisions made without regard to consequences can get expensive! Both to the organization (when there are lawsuits) and to the reputation of those involved when we find out and make fun of them!
Investigative Readiness
Mishandled allegations hurt people and destroy trust. Build investigative readiness to respond with care, protect the vulnerable, and guide your organization through crises with integrity.
-
Enroll in Investigation Training (Navigating the Storm)
BundleEnroll in our Navigating the Storm Investigation Training. Allegations of misconduct can create liability and destroy relationships. But a misconduct allegation handled well protects the innocent.
-
"Stupid Things" Season 4: All About Investigations
CourseA complaint has happened. You have an HR department to handle this, and thorough documentation of the event. Surely you don’t need to launch an investigation, right? You probably do. I'll explain why.
-
Counting The Costs of Physical, Social, or Financial Martyrdom
CourseBeing faithful to the Gospel can be financially, or even physically, risky. Failing to address these risks can lead to disaster. Learn to evaluate and mitigate risks to ensure outcomes are worth the sacrifice.
-
Who Is Doing What!?
CourseTherapists, member care personnel, HR, and leadership: these roles can intersect, or fail to intersect, in ways that exacerbate problems and create legal liability. We’ll look at how to resolve complaints before they develop into litigation.
-
Lawsuits and Rumors of Lawsuits
CourseLawsuits and allegations can jeopardize your ministry’s future by ending relationships, damaging your culture, and undermining your reputation. "Lawsuits & Rumors of Lawsuits" outlines helpful steps you can take to help prevent litigation.
-
"Stupid Things" Season 3: Ensuring Your Insurance
CourseSay you’ve got an Axe-Bar. And, say you hire the long presumed dead, previously frozen in ice, Ancient Scandinavian Hero Egil Skallagrimson to teach people to throw axes. Well, that can cause problems for your insurance claims. Learn why!
-
A Wild Ride: HR and Employee Needs in the Early 2020s
CourseThe last three years brought new challenges to the workforce related to health and remote work. With a greater focus on misconduct than ever, getting any of these issues wrong could trigger litigation. Here are positive approaches to the issues.
-
Steering Through the Storm: Employment Law Issues in 2019
CourseLive from 2019, Theresa walks the audience through important employment law issues and topics from that year. While employment law is a constantly shifting landscape, many of these principals still apply today.
Manager Responsibility
Managers aren’t just responsible for their own conduct—they're legally and operationally accountable for how harassment is handled in their teams. Telios Teaches provides manager-specific training that equips leaders to act decisively, comply with the law, and protect the people under their care.
Manager Training Covers:
- Response Protocols: What to do when someone reports harassment—and what not to do.
- Documentation Standards: How to document concerns clearly and legally.
- Legal Duties & Risk Exposure: What managers are responsible for under state and federal law.
- Escalation Prevention: How leadership decisions can prevent—or cause—lawsuits.
- Time-Efficient Learning: Streamlined courses designed to fit into packed leadership schedules.
All manager training meets or exceeds state-specific legal mandates—including those in high-regulation states like California and New York.