Confront Misconduct

Protect the Innocent

Course curriculum

    1. The Complaint Process Part 1: Structure

    2. Food for Thought: What to Do Now?

    3. Food for Thought: Dalliances and Rumors of Compromise

    4. The Complaint Process Part 2: Receiving Complaints

    5. Intake Protocols and Scripts

    6. Dangers of Receiving Complaints Poorly

    1. Handling Angry or Suicidal Callers

    2. More Information for Difficult Calls

    1. Gathering and Storing Information

    2. Follow Up Protocols

    3. Scenario for Workplace Misconduct: Helping an Emotionally Distressed Caller

    4. Scenario for Child Safety: A Suicidal Teenager

    1. Food for Thought: The Bruised Child

    2. Warnings Signs and Types of Abuse

    3. Spiritual and Emotional Abuse

    4. Neglect

    5. Grooming

About this course

  • $125.00
  • 38 lessons
  • 0.5 hours of video content

Discover your potential, starting today